Last Updated: July 18, 2025
PlayMoolah ("we," "our," or "us") is committed to protecting the privacy of our users, particularly children and young adults, who engage with our financial literacy platforms, games, and educational programs. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit www.playmoolah.com and use our services, which are designed to teach financial literacy in a fun and engaging way. We are a Singapore-based company, and our practices are guided by applicable data protection laws.
We collect information to provide and improve our services, ensuring a valuable learning experience in financial literacy.
Information You Provide to Us
- When you interact with PlayMoolah, you may provide us with personal information, including but not limited to:
- Account Information: When you create an account, we may collect your name, email address, and other contact details. For certain products or services, especially those involving financial transactions or real-world engagement, we may request additional information such as address, telephone number, and payment details (e.g., credit card number, bank account information).
- User-Generated Content: Information you provide through interactive games, life simulators, courses, or communication features on our platform.
- Communications: If you contact us with questions, requests for information, or support inquiries, we collect the content of your communications and your contact information.
Information We Collect Automatically
When you visit our website, our systems may automatically collect certain statistical information about your visit. This information helps us understand user behavior and improve our website's performance, but it does not personally identify you. This may include:
- Usage Data: Information about how you use our website, such as the pages you visit, the features you interact with, and the time spent on various sections.
- Device and Connection Information: Your IP address, browser type, operating system, and other technical details about the device you use to access our services.
- Cookies and Similar Technologies: We use cookies to distinguish you from other users, provide a better experience, and understand how you use our site. For more details, please refer to our Cookie Policy.
Important Note: We explicitly state that we do not collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life. If you are simply Browse our site, we do not gather any personal information about you unless you explicitly and intentionally provide it.
We use the information we collect for the following purposes:
- To Provide and Manage Services: To operate our online platforms, deliver financial literacy content, process your enrollment in programs, and manage your account.
- To Process Payments: To facilitate secure and efficient processing of payments for our products and services.
- To Improve and Personalize User Experience: To understand how users interact with our services, troubleshoot issues, and enhance the functionality and content of our website and applications.
- To Communicate with You: To respond to your inquiries, provide requested information, send updates about our services and products, and inform you of new offerings. You may opt-out of receiving promotional communications at any time.
- For Analytics and Research: To analyze trends, monitor usage, and conduct research to improve our educational methodologies and product development.
- To Ensure Security: To protect against fraud, unauthorized transactions, and other illegal activities, and to ensure the security of our systems and data.
- To Comply with Legal Obligations: To meet legal, regulatory, or other compliance requirements, including disclosure to government or law enforcement authorities if required by law.
We do not sell your personal contact information. We may share your information in the following circumstances:
- With Third-Party Service Providers: We may engage trusted third-party service providers to perform functions on our behalf, such as payment processing, data analysis, hosting, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed. Occasionally, these third parties may send updates or provide services on our behalf under a confidentiality agreement.
- With Partner Organizations: We partner with financial institutions and educational institutions to deliver our programs. Information sharing with these partners will be in line with the purpose of our collaborations and relevant data protection agreements.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use secure encryption protocols for sensitive information, such as credit card details, during transmission. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
PlayMoolah is designed to teach financial literacy to children and young adults. We are committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent or unless permitted by law. If we learn that we have collected personal information from a child under 13 without proper consent, we will take steps to delete that information promptly. We encourage parents and guardians to monitor their children's online activities and to help us enforce this policy by instructing their children never to provide personal information through our services without their permission.
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request the deletion of your personal information, subject to certain legal exceptions.
- Objection/Restriction: The right to object to or request restriction of processing of your personal information in certain circumstances.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us using the details provided below.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. We encourage you to review this policy periodically.
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8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
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8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.
